Privacy
Policy
At Say It Right, we value our customers and their
privacy. All personal information is used to ensure efficient processing of your
order. Our staff uses this information for contacting and identifying customers and their needs. Say It Right will not provide customer information to
any third party for any reason. Say It Right does not accept responsibility for
information and actions by third party individuals who have received information
from the customer's directly. Specific details for our Privacy Policy can be
found by clicking here.
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Found A Lower Price
At Say It Right, we take pride in our products at
the guaranteed lowest prices on earth. The Say It Right low price guarantee is
for any qualified competitor that has stock available and is an authorized
reseller for such product. If you find a lower price for your product within 7
days of your products shipping date from an authorized reseller, send an email
to customer
service with your First and Last Name, Email Address, Order Number, Order Reference Number, the Say It Right price, the Competitors price, Exact URL of Product on competitor's site, and the competitors name. Once we have received all information needed and verified it, we will issue you a credit for the difference plus 5% of the competitors price. Offer does not apply to clearance products, other resellers' liquidations, closeouts, below-cost loss leaders, auctions, rebates, promotions, whole sale cost, or products purchased directly from a manufacturers' website, a membership store, or a discount club.
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Guarantee
All of Say It Right's non-clearance products are
covered by a 30 day Unconditional Guarantee. If you are not satisfied with
any Say It Right product for any reason, simply return it and will will either
refund you for the purchase price or exchange it at your discretion.
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Replacement and Return Policy
If unsatisfied with any of our products for any
reason, simply indicate your name, address, phone number and reason for return
along with the item. If an item is defective or damaged, please contact us
immediately and we will issue you a replacement at no additional cost. All
returned items must be returned in a sell-able condition (unless defective or
damaged in transit to you.). You are responsible for shipping costs of all
returns. Special order items may only be returned for replacement and not for
any refund. All refunds for non-defective items exclude shipping and handling
charges. Please allow 2-4 weeks for refunds to be processed and credited to your
account. In order to receive a refund, your purchase must be returned with
shipping pre-paid. All items must be in "as-new" condition, in
original packaging and with all warranty cards, manuals and accessories. The
original sales receipt or packing slip must be included. Any discrepancies could
result in a delay or partial forfeiture of your refund. Since we do not maintain
credit card information, all refunds will be made by check unless a the original
purchasing credit card number and expiration date is provided. Please note that
unless product is damaged or item sent in error, shipping and delivery charges
are non-refundable.
All Returned Products and Defective products
must be returned to Say It Right within thirty 30 days of the invoice date.
No items will be accepted for return after 30
days of the invoice date.
Return
all defective products to:
Say It Right
Attn: Returns
P.O. Box 651
203 First Street
#F
Tybee Island, GA 31328
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Disclaimer
and Limitation of Liability of Products Sold
All Say It Right products are guaranteed against
defects for 30 days from the date of the invoice. Except as expressly stated
herein, Say It Right makes no representations or warranties, either express or
implied, of any kind with respect to products sold on the Say It Right sites.
Except as expressly stated herein, Say It Right expressly disclaims all
warranties, express or implied, of any kind with respect to products sold on
this site, including but not limited to, merchantability and fitness for a
particular purpose. You agree that the sole and exclusive maximum liability to Say It Right
arising from any product sold on the Say It Right sites shall be the price of
the product ordered. In no event shall Say It Right, its directors, officers,
employees or other representatives be liable for special, indirect,
consequential, or punitive damages related to products sold.
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Shipping
Say It Right will ship your product to you by the best method available for your specific needs. Our normal method of delivery is FedEx ground. FedEx will not accept packages for delivery to P.O. Boxes. US Postal Service is used in certain circumstances on small items, to P.O. Boxes, and international shipments. Shipments are subject to stock availability. Our shipping is priced on a base handling charge (which covers insurance) and a per item shipping charge. The base charge is $5.50. The per item charge is 99¢ for each item. The first item is $6.49, the second item is $7.48, and so on.
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Shipping to Canada and International
Locations
Say It Right ships to Canada and other international destinations. For international shipments, we charge an additional handling fee of $7.00 to Canada and $14.50 for all other international locations. Customers should be advised that additional fees such as customs, GST, and other taxes may be required by your country. For example
(to the best of our knowledge), Canada Post automatically applies a $5.00 processing fee for each package to clear Canada Customs in addition to a GST (currently 7%) and PST (varies). These fees are the
sole responsibility of the customer. No
refunds will be issued for customers refusing delivery of orders due to customs
charges.
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Typographical Errors
In the event a product is listed at an incorrect
price due to typographical error or error in pricing information received from
our suppliers, Say It Right shall have the right to refuse or cancel any orders
placed for product listed at the incorrect price. Say It Right shall have the
right to refuse or cancel any such orders whether or not the order has been
confirmed and your credit card charged. If your credit card has already been
charged for the purchase and your order is canceled, Say It Right shall
immediately issue a credit to your credit card account in the amount of the
incorrect price.
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